Privacy Policy

1. Introduction

Elevate & Empower Collective LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our premium membership platform, The Haute Society by Elevate & Empower Collective™.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Social media handles and profile information
• Business information (brand name, company details)
• Content and portfolio samples
• Payment and billing information
• Communication preferences

Haus Membership Data

If you subscribe to The Haute Society by Elevate & Empower Collective™, we additionally collect:

• Subscription and payment data processed through our third-party payment processors (Stripe for Haus memberships, Mercury for brand invoicing/wire transfers, and PayPal for creator payments)
• Community profile information (display name, bio, avatar, social links)
• Community activity (posts, comments, likes, bookmarks, goal tracking)
• Content progress and engagement data (videos watched, resources accessed)
• Booking and scheduling preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Match creators with appropriate brand opportunities
• Process applications and manage our creator network
• Communicate with you about campaigns and opportunities
• Process payments and manage billing
• Operate and improve The Haute Society by Elevate & Empower Collective™ membership platform
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Brand Partners: Creator profiles and portfolios are shared with potential brand partners for campaign consideration
• Service Providers: Third-party vendors who assist in operating our business (email services, analytics, cloud hosting)
• Payment Processors: Payment and billing information is processed by Stripe, Inc. (Haus memberships), Mercury (brand invoicing and wire transfers), and PayPal (creator payments), each in accordance with their respective privacy policies
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Breach Notification

In accordance with the Florida Information Protection Act (Florida Statutes §501.171), in the event of a data breach involving your personal information, we will notify affected individuals as expeditiously as practicable and no later than 30 days after determination of the breach, unless law enforcement requests a delay.

Notification will include: a description of the breach, the types of information involved, steps we are taking in response, and contact information for further inquiries. We will also notify the Florida Department of Legal Affairs if the breach affects 500 or more individuals.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we will securely delete or anonymize it.

9. Communication Consent

By providing your email address or phone number through our website, forms, or membership platform, you consent to receiving communications from us related to your inquiry, application, campaign, or membership. This may include service-related emails, campaign updates, and membership notifications.

Marketing Communications: We will only send promotional or marketing communications with your explicit opt-in consent. You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Unsubscribing from marketing communications does not affect service-related or transactional communications.

10. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications at any time
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

11. Florida Digital Bill of Rights (SB 262)

In accordance with the Florida Digital Bill of Rights (Florida Statutes §501.701–501.721, effective July 1, 2024), Florida residents have the following additional privacy rights:

• Right to Know: You have the right to confirm whether we are processing your personal data and to access that data
• Right to Correct: You may request correction of inaccuracies in your personal data
• Right to Delete: You may request that we delete personal data you have provided to us
• Right to Data Portability: You may obtain a copy of your personal data in a portable, readily usable format
• Right to Opt Out of Sale: You have the right to opt out of the sale of your personal data. We do not sell your personal data.
• Right to Opt Out of Targeted Advertising: You may opt out of the processing of your personal data for purposes of targeted advertising
• Right to Opt Out of Profiling: You may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects

Sensitive Data: We do not process sensitive personal data (as defined under SB 262), including data revealing racial or ethnic origin, religious beliefs, health diagnoses, sexual orientation, citizenship or immigration status, genetic or biometric data, children's data, or precise geolocation, without obtaining your explicit consent.

How to Exercise Your Rights: To submit a verifiable consumer request, please email us at anna@elevatenempowerco.com. We will respond to your request within 45 days. If we need additional time, we will notify you of the extension and the reason. You may appeal any decision regarding your request by contacting us at the same email address.

Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under the Florida Digital Bill of Rights. We will not deny you goods or services, charge different prices, or provide a different level or quality of service because you exercised your rights.

12. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

16. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Elevate & Empower Collective LLC
Email: anna@elevatenempowerco.com